Frequently Asked Questions (FAQs)
When you’ve got questions, Delta Tech Electric has got the answers! Below are just a few of the many questions we get every day from customers all over the South Florida. Check below…we may have the answer YOU are looking for! If you don’t find what you are looking for here, feel free to Contact us. We’re happy to help.
All quotes are free and we put them in writing.
We have found that ballpark prices over the phone are rarely in the customer’s favor. We prefer to be reputable and arrive at your home and evaluate the situation and give you an upfront straightforward price. We prefer to be a cut above the rest and not give you a low price to get in your home and then up the prices based on, an on site inspection of the problem, as most other companies do.
Most of the time we send one technician. In some cases two technicians are necessary or more economical than one. In these cases, of course, we send two. We will always meet the need whatever it may be.
At Delta Tech Electric, we know that your time is a precious commodity. That is why we offer same day service and 24/7 Emergency service. We will do our very best to get a technician to your house as quickly as possible. Our technicians will arrive in a truck stocked with thousands of parts, our very own “warehouse on wheels”. So when the technician arrives, it is highly likely he will have the parts needed for the call. If for some reason we have to leave your home to go purchase any parts, our time will not be charged to you.
Ask Us! We don’t want to surprise you with a higher bill than you expect, any more than you want to be surprised. Once we have evaluated your electrical problem we will give you an upfront price to fix it. We always charge by the job, not by the hour, so our customers know what the cost is before we start the work. If it takes us longer than expected you’re not charged, our technicians are trained to make the repairs efficiently which saves you time and money.
Our Competition – They price by the hour, the longer it takes the more they get paid? At the end of the service call they tell you how much material and labor it was, and you have no choice but to pay it. That’s not fair.
Remember, electrical wiring is not a hobby! Many of the serious problems we see are code violations in wiring installed by a “do it yourself-er” or homeowner with some advice from “the guy at the hardware store” or a handyman. These problems often come to light when a property is being sold and a real estate inspector requires expensive repairs. They can also be a fire, safety, or electrocution hazard.
Please always hire a licensed electrical contractor for your safety. Also, keep in mind price should not always be the determining factor when you choose a contractor. Instead, choose a contractor with worker’s compensation and liability insurance. The company should have employees who are trained, drug tested and background checked. Also, make sure the contractor will warranty their work and will be there when you need them. Keep in mind when you shop for price, you may have to pay twice. You can always count on us.
We will perform various kinds of insurance work or insurance restoration work but payment is due from the homeowner upon services rendered.
DeltaTechElectric will work on rented homes, but all contracted work must be contracted with the homeowner and the homeowner must be present at the time the estimate is done.
The major cause for non-working outlets is the GFCI outlet on the circuit has been tripped. In able to correct the problem you must first locate the GFCI outlet that controls the circuit and press the “Reset” button. Also, keep in mind that the GFCI outlet that is tied into your bathroom outlets may also be located in your garage. If every bathroom has a GFCI outlet problem, you must reset all of them. In addition, make sure that you check the breaker in the service panel to ensure it is not tripped. If the problem has still not corrected itself, please contact us and will be happy to assist you.
This is actually one of the most common questions we answer on a daily basis. In order to reset a breaker on your electrical panel, you must push the breaker firmly to the “off” position and then push it back to the “on” position. Most people fail to push the breaker firmly past the off position and assume it is reset. If the problem has still not corrected itself, please contact us and will be happy to assist you.
An arc fault is an unintentional electrical discharge. This is a problem that even the most safety-conscious homeowner can’t always avoid. This is because arc faults are usually caused by undetected problems such as damaged extension cords, improperly installed wall receptacles and electrical cable that have been pierced by picture-hanging nails. An arc fault can be extremely dangerous because they can ignite combustible materials and cause a fire. Though arc faults cannot be prevented, there is a device that can detect them and disconnect the power before further damage can result. An Electric Arc Fault Circuit Interrupter or (AFCI) will electronically detect any arc fault and stop the flow of electricity in a fraction of a second. No electricity, no heat, no fire.
Arc Fault Circuit Interrupters or AFCIs are electrical devices that are designed to protect against fires caused by arcing faults in residential electrical wiring. The AFCI resembles a normal breaker that is placed in the electrical panel except that it contains a reset button in the event that a trip occurs and the arc problem has been fixed.
Most household service work will not require a permit. Larger projects such as room additions and service and panel upgrades will require a permit and subsequent inspections. Failure to follow building codes could require your work to be completely redone at additional expense.
Yes. As of the 2008 edition, combination type arc fault circuit interrupters are required by the National Electrical Code on many circuits in newly constructed homes. You can also protect your existing home by installing AFCIs now.